ReversePilot Documentation
Welcome to the comprehensive documentation for ReversePilot.
This platform streamlines the entire reverse mortgage process, from initial application through closing, ensuring compliance with federal regulations and industry best practices.
What is This System?
ReversePilot is a specialized software solution designed to handle the unique requirements of reverse mortgage lending, including HECM (Home Equity Conversion Mortgage) loans, proprietary reverse mortgages, and jumbo reverse mortgage products. The system automates complex calculations, manages regulatory compliance, and provides a seamless workflow for loan officers, processors, and underwriters.
Quick Start
New to the system? Start here to get up and running quickly:
- User Onboarding - Create accounts and understand user roles
- Your First Loan Application - Walk through processing your first reverse mortgage application
- System Overview - Understand the core components and workflow
User Guides by Role
For Loan Officers
- Creating Loan Applications - Step-by-step guide to entering borrower information and property details
- Calculating Loan Proceeds - How to calculate the principal limit and expected rate for HECM loans
- Submitting Applications - Process for submitting applications for underwriting
For Operations
- Processing a Loan - Guide to processing applications, including document collection and verification
- Underwriting a Loan - How to issue a conditional loan approval and clear to close
- Closing a Loan - How to prepare a loan for closing and obtain accurate closing documents
For Compliance Officers
- HMDA Compliance - How to obtain HMDA LAR and submit it to the CFPB
- Mortgage Call Reports (MCRs) - How to obtain and file quarterly mortgage call reports for NMLS compliance
- Managing Licensing - Ensure all loan officers are licensed in the states they operate
For Administrators
- Company Settings - Set up user roles, permissions, and system settings
- Compliance Management - Manage compliance requirements and regulatory updates
- Fees - Configure fees and charges for different loan products
Third Party Integrations
- Flood Certificate Integration - Automate flood zone checks with FloodCert.org
- Title Integration - Seamlessly integrate title services into the loan process
- Credit Reporting Integration - Automatically pull credit reports from major bureaus
- MERS Integration - Manage mortgage electronic registration systems (MERS) for tracking loan ownership
- FHA Connection - Interface with the FHA for HECM loan processing
Technical Documentation
API Reference
- API Documentation - Complete API reference with endpoints, authentication, and examples
System Architecture
- System Architecture - Overview of system components, database schema, and architecture
Development & Customization
- Creating Custom Loan Documents
- Development Setup - Setting up a development environment
- Models Guide - Understanding the data models
- Services Guide - Service layer patterns and examples
- Testing Guide - Testing approach and examples
- Contributing - Contribution guidelines and code standards
Loan Calculations
Compliance & Regulations
Understanding the regulatory landscape is crucial for reverse mortgage lending. These resources, both internal and external, have been curated to help you stay compliant:
Internal Resources
External Resources
Resources to help you stay compliant:
- HUD 4000.1 Handbook - The official guide for HECM loans
- 12 CFR Part 1026 - Code of Federal Regulations that establishes the HECM program
- Instructions for Completing the Good Faith Estimate (GFE)
- Instructions for Completing the HUD-1 Settlement Statement
- HUD HECM Calculator - A tool for calculating HECM loan amounts and eligibility
- HECM Model Loan Documents - HUD-provided HECM model loan documents
Troubleshooting & Support
Common Issues
Getting Help
- Support Ticket System - Submit technical support requests
- Training Resources - Access video tutorials and training materials
- System Status - Check current system status and maintenance schedules
- Contact Information - Reach our support team directly
Release Notes & Updates
Stay informed about the latest features and improvements:
This documentation is updated regularly to reflect the latest system features and regulatory requirements.